Image of a Pizza

Job Details

  • Posted:

    Mon Sep 5 10:55:00 2022

  • Job Ref:


  • Location:

    Milton Keynes

  • Department:


  • Job Type:


  • Work Shift:

    Full-Time Weekdays

  • Salary:

      pension, private medical and dental

Site Reliability Engineer

Site Reliability Engineer

Based in Milton Keynes/hybrid

Excellent Salary and benefits package, please state your salary expectations in your application.

Domino's is recognised as the world's leading pizza delivery company. From an IT systems perspective you may have experienced our app, website, voice ordered with Alexa or seen the technology in store that we use to deliver an amazing customer experience, but have you considered what happens behind the scenes? With 93% of Domino's sales now taking place online this is an excellent opportunity to join the innovative and dynamic Domino's Technology team.

This role is part of the DPG IT Infrastructure Team responsible for ensuring systems are available, performant and that relevant monitoring and alerting is configured.

The role holder will spend 50 percent of their time performing traditional infrastructure functions including resolving production issues and implementing platform optimisations. The other 50 percent will be focused on building solutions to make our platforms more resilient, automated, and self-healing.

We are looking for someone who is passionate about technology with a mix of strong infrastructure administration and system engineering skills. Organised and calm under pressure with excellent problem-solving skills you will focus on improving platform stability and visibility.

Responsibilities include:

  • Review key systems performance, availability, monitoring and capacity requirements to ensure business needs are met
  • Implement enhancements to address gaps identified in system reviews
  • Implement solutions that enable operational teams to support platforms reducing the mean-time-to-recover when issues are identified
  • Continually develop and maintain an expert understanding of DPG systems and their interactions
  • Work with colleagues in development teams to reduce silos sharing knowledge that improves system availability
  • Build dashboards and alerting that enables support colleagues to understand environment health
  • Own root cause analysis investigations and ensure fixes are implemented to eliminate future occurrences
  • Research and evaluate new technologies that increase the availability of the IT infrastructure
  • Troubleshoot and resolve issues with DPG infrastructure

What we are looking for


  • Proven ability to understand support and business needs and translate these to a working solution.
  • Experience working in multi-functional teams with changing priorities
  • Good understanding of ITIL
  • Experience / understanding of cloud technologies
  • Strong understanding of monitoring solutions

Strong knowledge with at least 4 of the following technologies;

o Microsoft Windows Server, Microsoft Azure, Splunk, PRTG, New Relic, Scripting languages, Akamai, Relevant Industry recognized certification or demonstrable industry experience

What we are offering

For the right person Domino’s will provide the opportunity to develop skills and experience with a market leading FTSE 250 brand along with a competitive salary and great benefits such as company pension, private medical and dental, discretionary bonus and of course - discounted pizza!